You MUST have a high speed Internet connection. Dial up will NOT work. You will need your logon ID (the ID you log into the service with) and your password.

1. Determine your high speed Internet connection.
a. Cable Modem provided by a Cable Company.
b. DSL service provided by a telecom company.

2. Determine your PS3’s access to your high speed Internet.
c. Wired using an Ethernet cable (8-conductor Cat-5)
d. Wireless requiring no cable to the PS3. **

3. Choosing a router. (If you have one connected & working, skip to number 5.)
If you will be using option “c.” I recommend you choose a wireless router with at least 4 ports. In case you have a PSP or get a wireless ready device later you are already set up to go.
If you are going the wireless route “d”, I recommend the same in case you need to plug a device in directly.

4. “a” Cable modem setup. From your cable box there is an Ethernet cable that plugs into your PC. Locate but don’t do anything yet! Follow the “Installation Instructions” that came with your router. Once it is installed and working properly go to step “5.”
“b” DSL provided by Telco. From your DSL modem there is an Ethernet cable that plugs into your PC. Locate but don’t do anything yet! Follow the “Installation Instructions” that came with your router. Once it is installed and working properly go to step “5.”

5. Click: Wireless or Wired, the connection method you chose. The PS3 is supplied with one (1) Ethernet cord, you may need an additional one.

• My DSL Front view. Rear view.

• If your PS3 does not support wireless and you can not wire it you will need a Wireless Access Point, commonly referred to as a “WAP”. Once you have one follow the setup instructions (very simple) and click the “Wired” link above.

I'm really getting pissed off now, I've just got my PS3 and I'm trying to get online. I go through the steps and then test the connection but it says something 'timed out' trying to get the isp address...any ideas?

At which step do you have a problem?

Have you:

1. Set up the router to connect to the Internet?
2. Confirmed that you can connect to the Internet via the router with another device such as a PC or laptop?

Which connection method did you choose, wireless or wired?

I chose the wireless method and I have a working router.

It said my signal strength was 87% does it have to be 100% to work?
I think where I'm going wrong is all the other information you need to enter like the DNS server (I could only find the primary one) and all the other areas I can't remember

87% is fine and should work. Go through the Sony PS3 Support Easy Configuration Setup. This should resolve your issue.

Ive just got rid of aol broadband and just got virgin media, i cant seem to connect my ps3 to it, downstairs on my pc i have it connected to a scientific atlanta virgin router wiv has 1 ethernet port.upstairs where i have my ps3 i have a bt voyager router and its wired to downstairs virgin phone line, can any one help me out or am i chasing a lost cause and will never play online with my ps3 again??? Thanks

Follow the steps listed and tell us where exactly you are.

From what I can gather you have a router upstairs connected to the Virgin broadband modem downstairs, right? Is the router new? Can you connect to the Internet with the PC?

ive got ps3 , want to go online. I will do it wired with the cable into the ps3 and pc. When i make my account will i make a password to protect my account and also do you have to have the internet on pc on when using online on ps3?

my internet browser is running on my ps3 but then its says when i try to download the update i have to have it says error server couldnt be established
is this becaue my siganl strwnght is 17% if not why does this happen??

quote Gaz_footballthegame

When i make my account will i make a password to protect my account?

quote Gaz_footballthegame

and also do you have to have the internet on pc on when using online on ps3?

quote kitediter

my internet browser is running on my ps3 but then its says when i try to download the update i have to have it says error server couldnt be established
is this becaue my siganl strwnght is 17% if not why does this happen??

Ok, so I've got a Motorola SURFboard SB5120, I have no idea what to do, because it keeps timing out on the connection testing screen, please help.

Deadwing, can you give us more information? Where is the connection test timing out? On the PS3? Are you using a wired connection? Have you confirmed the router is connected and working properly?

I haven't tried to get online for any games yet, just for the Playstation Store. I do have one question though. When I go to set up the online connections for gaming, where do I begin the process? Do I select an option from the PS3 browser menu, or do I access it from the game itself? Where is the actual connection established? If I want to play Rock Band online, for example, do I select the online option from within the game itself, or do I use one of the browser options, which'll then take me to a server and jump me into the game?

You go online via the game you are playing.

Do you have to have a wireless router even if you want to connect via a wired connection.?

If you dont then please tell me were you connect the ethernet cable (supplied with console)