I was able to install the Deluxe Edition fine on my XP, but whenever I try to play it it just goes back to the desktop. Anyone else have this problem?

I've been having the same problem. i got it installed and everything, but when i'm about to play it, a message "please eject and reinsert cd, then press ok" comes up, and it doesn't work. i also have xp.

I have an xp and in works fine for me except the slowness of my computer doesn't help... at all.

i have the exact same problem with it going back to the desktop. i have tried a bunch of things that my computer suggested me to do.

Its happens to me once in a while but when it does I check Ad-aware for any troubles

I have the same problem. If you have a lot of other expansion packs on your computer like me, I don't think the Sims Deluxe works anymore. That's why I'm so excited for the Sims 2 to come out!

It works perfectly on my computer! You might have a problem with your cd Check www.thesims.com for any questions!

This message was edited by Avril rocker on Aug 15 2004.

yeh mine works fine too, you should try the website that avril rocker suggested.

The game crashes and dumps me out to my desktop. What can I do?

I get an error message: “Invalid page fault in module unknown” or “Invalid page fault in module Sims.exe.” What now?

What do I do if my computer locks up on the loading screen or in the game?

End any background tasks in order for the game to run stably:
-Hold [Ctrl] and [Alt] and then tap the [Delete] key. This should bring up the "Close Programs" window.
-Highlight an unnecessary application and press "End Task".
-Repeat this procedure to close any other programs (excluding "Explorer" and "Systray")

Disable any anti-virus and/or crash guard software you have running.
Lower the video hardware acceleration to “basic”:
- Right-click "My Computer" and select "Properties"
- Pick the "Performance" tab
- Choose "Graphics"
- Lower “hardware acceleration” to basic.
Try selecting "game compatible device" or "use any available device" from the multimedia control panel.
Make sure that your desktop is set to at least 800x600, 16-bit high color and that you are using the latest driver for your sound and video cards. If your drivers are out of date or lack DirectX 7 support, there is a workaround:
- You'll need to modify the shortcut to The Sims. Browse to the Program Files\Maxis\The Sims directory (or whatever directory you've installed the game to), right click on Sims.EXE and drag it to your desktop, and select "Create Shortcut(s) Here".
- Once you have the shortcut on your desktop, right-click on it and select Properties.
- In the ‘Target’ field it should say:
"C:\Program Files\Maxis\The Sims\Sims.exe" (or the path to whichever folder it’s installed to).
- Add the following to the end of the “Target” line: “-nodx6 -skip_verify -skip_intro -w”
If the game still crashes, you may be having sound problems. As a last resort, add “ -nosound” to the desktop shortcut as well

After trying several posted steps to get it to work with sound, this link finally got it to work for me.



EA Games Support

i was having the same problem and the ea games support link fixed it, thank you.

Same here. I think my brother messed it up! You can either buy a new one or use your friends whenever you're their. Lol.

Ok, You guys are all wrong. I got a new computer but before that the same thing happened. What you do is first, re-install it, if that doesn't work then do this. Go to Start, then click run then type DXDIAG doesn't have to be in capatils, then a thing will come up wait for it to load. Then at the top one of the tabs will say Display, click on that. Then it will say stuff ex.

Name: blah blah blah
Manufactuar: Blah blah

then down more it will say "Aprox. Memory" then it will say a number. If that number is 1 or 0 or n/a then it will not work with that computer. Your graphics card must have at least 2.0MB or more. Now most computers should have that, i mean mine has 32.0MB so try that!