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ant_26 forum regular total posts: 71 since: Apr 2008	May 20, 08 at 3:59pm Reciept Question
	When I bought my console, I purchased the extended warranty, 2yr no worry warranty, at walmart. Obviously, I lost my receipt. The problem you see, is that I'm still under that warranty and I need the console repaired. The Question is, how can I get them to honor the warranty? I called MS with this info, and they told me that when said product is sold that the SN was scanned, and it is in thier system, with the warranty that I purchased electronicly attached to the SN. But Walmart keeps telling me that without a reciept they can't even scan the SN on my console. VERY irritating if you catch my drift. MS won't do anything about it either aside from telling the price for the repair. If any one has any info or help to give it will be greatly appreciated. Sorry for the rambling on, but thought the more info I put the greater chance for real help, and didn't want any one posting what I've already done as their advice or solution. THANX.
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Cdemon Dr. Paul is Gay CruisiN' since: Jul 2001	May 20, 08 at 4:02pm re: Reciept Question
	Did you purchase the console with a card of any kind? If so, you can probably pull up the purchase on your statement.
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ant_26 forum regular total posts: 71 since: Apr 2008	May 20, 08 at 4:04pm re: Reciept Question
	NO,.......D*MNED GREEN BACKS!!!!! Cash is the curse as I curse cash. This message was edited by ant_26 on May 20 2008.
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Cdemon Dr. Paul is Gay CruisiN' since: Jul 2001	May 20, 08 at 4:20pm re: Reciept Question
	The warranty was through Walmart? Usually they use third parties for that stuff... It's pretty messed up that they won't look you up in their system, though.
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ant_26 forum regular total posts: 71 since: Apr 2008	May 20, 08 at 4:38pm re: Reciept Question
	If they do, they wont even tell me that much... I should've boycotted walmart along time ago. I miss K-Mart:(
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Rude_boy_loves_ska Enjoys Ska music. Still Seekin' since: Jul 2005	May 20, 08 at 7:20pm re: Reciept Question
	Stores don't keep the serial numbers of the units they sell. They just scan them in for inventory purposes. Most stores will use your phone number to keep a ticket on file. I don't think Wal-Mart does, though. -------------------
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desias submission happy since: Jan 2006	May 20, 08 at 7:38pm re: Reciept Question
	What they do is match the SN with the one on the receipt to make sure you're actually bringing back the same box. They don't keep these things on record. They more or less push that responsibility on to the customer by giving them the receipt. Without it you're pretty much screwed.
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ant_26 forum regular total posts: 71 since: Apr 2008	May 21, 08 at 7:20am re: Reciept Question
	quote Rude_boy_loves_ska Stores don't keep the serial numbers of the units they sell. They just scan them in for inventory purposes. Well thats just wonderful, dmned tool at MS was full of it. I get to call that MF back and tell'm. ThANX quote desias* Without it you're pretty much screwed Well, to think. Screwed and they didn't even kiss me first. This is a crock of sh*. Who in the hell is happy about paying for something that should be free. I wonder what the price for air will be soon. I know one things for sure, when I do get it repaired I'm going to by MS's warranty every dmn year. I'll have that thing covered till its obsolete..... THANX
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Cdemon Dr. Paul is Gay CruisiN' since: Jul 2001	May 21, 08 at 2:41pm re: Reciept Question
	Microsoft's warranty is free, for three years.
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ant_26 forum regular total posts: 71 since: Apr 2008	May 23, 08 at 12:42pm re: Reciept Question
	quote Cdemon Microsoft's warranty is free, for three years. That warranty is only for the RRoD issue. The 1 yr warranty that comes with the system covers every thing. That is also the warranty that you can renew just before the end of the last warranty. I am presently discussing this issue with MS and Walmart people on a higher level, so I'm sure that this situation will be resolved in the very near future.
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