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Topic: Banned?
Aspect of Bane
Still Seekin'



Aspect of Bane's profileAspect of Bane's neohomeNeoPM Aspect of Bane
since: Feb 2006
May 22, 08 at 7:57pm
Banned?

After watching 'Behind Enemy Lines' today, I logged back on to play some GTA 4. Strangely, it did not sign me into Xbox Live automatically as it usually did (it signed into the account just fine). So I log in manually. Then I get a message saying my account has been suspended due to a payment problem. I figure, "That's fine, I'll just use my one month free trial I got with GTA 4". Not so easy, apparently. I use the convenient option it gave me to go straight to my membership options. It takes me to to that option screen, and then it takes me back to the main screen, still signed out of Xbox Live. I can't log on, or it gives me the suspension error. I can't update my profile, because I need to be connected to Xbox Live. What should I do?

Maybe I should wait until the credit card renews? Or maybe I am a victim of credit card fraud?

[size=1][color=#666666]This message was edited by Aspect of Bane on May 22 2008.

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Chronic Apathy
Prepare for the Future
Neolithic



Chronic Apathy's profileNeoPM Chronic Apathy
total posts: 7373
since: Sep 2006
May 22, 08 at 9:04pm
re: Banned?

1-800-4-MY-XBOX

Call them, it's the best way to figure out what exactly is going on. Be warned though, many of the people are out-sourced, and it can get difficult to understand them.



-------------------

And I can't tell if you're laughing, between each smile there's a tear in your eye...
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boobspoo
newseeker

boobspoo's profile
total posts: 11
since: Mar 2008
May 24, 08 at 12:46am
re: Banned?

quote Aspect of Bane
After watching 'Behind Enemy Lines' today, I logged back on to play some GTA 4. Strangely, it did not sign me into Xbox Live automatically as it usually did (it signed into the account just fine). So I log in manually. Then I get a message saying my account has been suspended due to a payment problem. I figure, "That's fine, I'll just use my one month free trial I got with GTA 4". Not so easy, apparently. I use the convenient option it gave me to go straight to my membership options. It takes me to to that option screen, and then it takes me back to the main screen, still signed out of Xbox Live. I can't log on, or it gives me the suspension error. I can't update my profile, because I need to be connected to Xbox Live. What should I do?

Maybe I should wait until the credit card renews? Or maybe I am a victim of credit card fraud?

[size=1][color=#666666]This message was edited by Aspect of Bane on May 22 2008.

thats the same thing it sed 4 me

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