My kids can't seem to get more than 363 of the 393 dots in the Cleopactra section of the game. Or the pear icon. What are they missing? They seem to achieve all the appropriate completion signals and the game never shows in the pac-dot locator that some are still waiting to be eaten. What gives?

i dont have an answer for memory bt i get all the dots from that level, let me go to that level and then i answer your question, besides that...how do you get the green key in the first level? i can get the apple 8-(

I have the same problem TracyBabs..
Im trying to help my son find the pear and the rest of the dots...The pear should come right after the apple, But impossible to find...
You get the apple by moving both the blocks in the area where the apple is and use the jumper to jump on them to retrieve the apple