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Mass Effect's DRM angering many
Kevin Spiess - Friday, June 20th, 2008 | 3:58PM (PT)


Game can only be installed three times total, in some situations

The restrictive DRM found in Bioware's PC version of Mass Effect is making many owners of the game angry, and is probably turning off a great many of others from buying the game. Over a 130 pages of posts from angry users complaining and protesting the game's DRM have been piling up on Bioware's forums. Forum moderators have been quick to lock down or delete threads on the topic, unless they are in the non-Mass Effect, 'Off Topic' forum. Some would suggest that posts about the host of problems caused by the DRM should rightly be in Mass Effect PC Technical Support or Mass Effect PC General Discussion forums, but apparently, this Bioware does not agree. 

Mass Effect features a similar sort of DRM as the SecuROM system in Bioshock -- but even more restrictive. For Bioshock, the game had a total of 5 allowed activations. You could not originally gain back a re-installation 'credit' without having to call telephone number and plead your case. After substantial backlash from the gaming community, Take Two responded by released a program that could reissue you more installations of the game.

Click to enlarge.

With Mass Effect, the game can be only be activated three times. While you can install and then re-install the game multiple times on your computer, if your hardware changes, this costs an additional 'activation.' This can lead to heart-ache and ulcers.

Let's consider an example. Say you had unlucky week: you had a bad virus, had to reformat your hard drive , and had to re-install the game -- this would be your second activation. To cheer yourself up, you then bought a new video card, and some new RAM. The DRM guesses that this means the game has been installed on a new machine, and takes another activation. From this point in, you'd be walking on glass: want to upgrade your OS? Your out of luck. Hard drive crash? Sorry, buy another copy. Sold the game to someone? They'd be upset because they would not be able to install it.

A real kick in the face also occurs once you reach the three activation limit. A screen pops up telling you that you've reached the activation limit, and it recommends that you buy another copy of the game.

For many, this seems to be going far to far. A few recent games, and especially Mass Effect, mark a precedent: in the history of PC gaming you bought, and then owned, a singe-player PC game. With DRM such as this, this is no longer the case. When you buy Mass Effect, you need an Internet connection to play this single-player game, and you are at the whims of EA still supporting the activation servers (which they've shutdown in the past, for other games.) With Mass Effect, you are no longer paying to purchase the game; you are paying for a temporary license to play the game. This is a very important distinction.

Personally, I've being playing on games on a PC since ... well, since PC's were even around -- and in my lifetime experience of playing PC games, the anti-piracy measures found in Mass Effect are the most limiting, and the most extreme, that I've ever seen. And the thing that bothers me the most about this DRM isn't the problems it has caused me personally --  the real shame here is that  although Mass Effect is one of the best PC games I've played in years, I can't recommend to anyone that they play it. This ill-conceived and asinine, drastic DRM should not be supported by anyone who wants to own full access to a game that they purchase.

Source: Mass Effect forums

Section: PC Games

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Comments:

  • 0 thumbs!
    Bill Gates03 | Jun 20, 08 | quote
    Great article.

    Wow, just wow. You know what they should do? Make it so it checks what mouse you use. I mean, who switches over 3 mice in the time this game is still popular!?

  • 0 thumbs!
    DarkLordAkuma | Jun 21, 08 | quote
    This has put me off big time, i was going to buy this game. But if this is the case they can get stuffed.

    EA are a shocking company, do they insist on pissing people off? C&C3 KW is a prime example, they made the game and now have just forgotten it.
  • 0 thumbs!
    CraigDolphin | Jun 21, 08 | quote
    Great article but a couple of corrections would make it better yet.

    Firstly, where did you get the 130 pages number from? We overshot that long ago. One thread alone has over 123 pages on the topic.
    http://masseffect.bioware.com/forums/viewtopic.html?topic=628724&forum=125
    The next thread had over 65 pages before it was locked. There are well over 130 pages int the offtopic forum pages also. Plus many other threads. I'd guess the true number is closer to 400 pages of debate/protest and outrage on their forums (not counting deleted posts on other threads).

    There are at least 24 separate threads on the topic, all but one locked.

    The current thread can be found http://forums.bioware.com/forums/viewtopic.html?topic=636639&forum=22&sp=0 and the first post contains links to all the other threads.


    Secondly, Bioware did announce on the forums a couple days ago that the 'buy another copy' message was a 'mistake' and will be changed.

    Some of us think they're just allowing the concept of activations to become accepted by customers before they DO start charging for activations. I'll let the reader make that judgement for themselves.
  • 0 thumbs!
    OmegaFury | Jun 23, 08 | quote
    Omg! Well, EA, you continue to show you your bloody acne-filled face, oozing a putrid liquid that not even a trillion dollars worth of surgery can treat ... I hope you blow up. Very soon. Go bankrupt dammit >.<

    And why, Bioware, did you give up so willingly to the evil EA? I had so much respect for you... You're lucky you still make good games >.> But your pc games... are corrupted. I hope you learned your lesson, Bioware.
  • 0 thumbs!
    OmegaFury | Jun 23, 08 | quote
    In your minds, cross out the 'you' after 'show.' Thanks in advance. I make mistakes. So do you =D We're even, right?
  • 0 thumbs!
    OmegaFury | Jun 23, 08 | quote
    The picture of Saren doesn't make much sense; it should be- DIE CUSTOMERS! The DRM makes it better to get the pirated version than the real version because the pirated one doesn't have the stupid not being able to install the game a 4th time thing. It's like saying "We don't want your money. Just go to the Pirates; they'll treat you better."
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