Neoseeker : News : Sunday Musing: Do reviews & demos give us wrong impressions?

Sunday Musing: Do reviews & demos give us wrong impressions?
Lydia Sung - Sunday, January 25th, 2009 | 1:24PM (PT) 0 Favourites (0)


What early previews can offer and how we approach them

Some people don't play demos or read game reviews for video games they're interested in.  Many readers across many websites complain that reviews are often biased, waltzing about on a high horse while proudly proclaiming, "This is why I never listen to reviews."  Yet when a writer tries to leave out his (or her) opinion, readers will sometimes exhibit annoyance and ask, "So should I get it or not?"

And then there's the demos we look forward to.  I've always been under the impression demos are primarly used to promote games that, for whatever reason, need the exposure.  New IPs or smaller franchises are good candidates, while sure-hits like Gears of War 2 can take a pass.  Demos shouldn't give away too much about the game, of course, but then companies run the risk of sending distorted messages.  A recent example of false first impressions is EA DICE's Mirror's Edge.

The Mirror's Edge demo became available in September 2008, and the game had already accumulated a fair amount of hype.  Here we had a title so full of potential, a game that was about freedom of movement and the beauty of free space rather than unnecessary violence or mindless gore.  Everything about the game screamed "innovation," from gameplay to character design, and we were terribly excited.  The short demo only fed our insatiable desire to see the final product and possess it in our hands.  Come November, reviewers were posting articles conveying disappointment, that exciting potential left untapped.  With an overall positive score across various video game magazines and websites, gamers noticed the deflated tone in these game reviews, and they exhibited both surprise and indignance -- well, the fans were pretty indignant about it.  They had played the same demo as all the reviewers, after all, and how could something so incredible produce such disheartening feedback?  Simply put, the demo failed to accurately convey the game, and we had no way of seeing the whole picture with just that snippet of information.  Certainly, a game demo shouldn't be burdened with such a task, which begs the question, "What are we looking for in a demo?"

On paper, the Mirror's Edge demo gave us everything we could want from a preview -- a tutorial, gameplay mechanics, stunning visuals, and just a hint of plot.  It sold Mirror's Edge quite well, seducing all of us within minutes.  So EA DICE technically did their job, right?  Maybe it's the reviewers, expecting too much out of just that small segment of play.  I'd say we were simply expecting all the wrong things.  For games like Metal Gears Solid or Gears of War, you fire up the console knowing what you're getting into.  New IPs usually have a shroud of mystery because they're descending into the market without much background, but in this case, the Mirror's Edge demo was exacerbating misinformation.  Many gamers thought it was just a game about delivering illegal parcels; others knew there would be confrontations, but most had no idea that nearly the entire game would involve running away from authorities unarmed.  Hell, the setting turned out to be a lot less free than originally thought.

Or is it just bad PR?

The PlayStation Home open demo is still ongoing, and users have already made a hobby of bashing the service.  PlayStation 3 owners painted their own picture of what Home would be like, but when Sony drew their own picture and showed us what Home actually is (at least at this current stage), the difference between hyped-up expectations and actuality earned a whole lot of criticism.

Reviews also provide decent insight into games you happen to be on the fence about.  Unless you have no qualms about pirating every single title you want to try, checking reviews can also help save time and money, yet we've seen that if gamers have already formed their own opinion toward a certain title, a negative or lukewarm review is not going to change his mind.  Like with game demos, reviews generally keep away from spoilers.  As reviewers, we comment on gameplay, comparisons against previous similar titles, and quality as we perceive it.  We may not be able to give away every detail of a game's story, but we can tell readers how we feel about it.  But should we be telling readers outright which games to buy and which they should pass on?

And so, there are statements like, "This game wasn't my cup of tea, but if you liked the previous Dynasty Warriors, you'll probably enjoy this one too." 

Here's a question for you: what does the average gamer look for in a demo or review?  Demos can offer up wrong impressions, but that can depend solely on the player's perspective.  So are you better off jumping into a game without an inkling of what to expect, or is a safety net more preferrable?  While demos and reviews are useful consumer tools, a preconception might ultimately damage how we approach a certain game.  And if demos are supposed to convince you a game is worth buying, what's up with Sony bundling the Killzone 2 demo with the pre-order?

The world may never know.

Sections: Console Games, PC Games

  • 0 thumbs!
    Guest | Jan 26, 09
    I actually Thought Mirror's Edge was a great game, but I like the stories games play to the table, I have a strong belief that graphics and guns dont make the game its the emotion it leaves you with when you finish it, same with MGS4 as well... This topic though incredibly informed is flawed in the fat that there are many different kinds of gamers and perhaps they like the games for the things you hated it for
  • 0 thumbs!
    RabidChinaGirl since Oct 2007 | Jan 26, 09
    quote MegaChia
    This topic though incredibly informed is flawed in the fat that there are many different kinds of gamers and perhaps they like the games for the things you hated it for
    Thanks for missing the whole point of the article. *sigh*
    Last edited by RabidChinaGirl :: Jan 26, 09
  • 0 thumbs!
    huntyr since Feb 2007 | Jan 26, 09
    Lets try and get you back on topic then:
    I generally read reviews across several websites so I can filter out bias or influences of the game company on the review. I really like reading user reviews and usually head to the games forum ahead of time as well.

    I hate demos, I find them way to short and don't really tell me what I'm looking for.
  • 0 thumbs!
    Hellfire29 since Jun 2007 | Jan 26, 09
    Back when I was far too poor to afford full games, demos represented all I could play and gave me a taster on what I was missing out on. To this day I still play many demos and I've bought full copies of the good ones, based solely on the demos
    Last edited by Hellfire29 :: Jan 26, 09
  • 0 thumbs!
    Noraf45 since Sep 2008 | Jan 26, 09
    I don't often get demos, but when I do they sometimes help me. For instance, I was able to avoid losing money on FF12 by playing the demo that came in DQ8. Once I played it, I had almost no interest in the game and decided I would borrow it to try it out before buying. Had I not played it, I probably would have blindly went out and bought it just because of the name, and would have been very disappointed. I think demos are useful most of the time. I haven't played Mirror's Edge, but I think maybe the issue with that demo and the subsequent disappointment was likely due to the hype. You couldn't look up a game review or open a gaming magazine without seeing something about how innovative and awesome Mirror's Edge was going to be. It happens all the time in the movie industry (recently I got to see the Dark Knight and was really let down) and it's happening and will probably happen more and more with the gaming industry as it grows ever larger.

    As for reviews, I look for information on features and try to read at least a few to get a good idea of any flaws, etc. If I read 4 reviews that all say the camera is buggy, I know that's a major issue. If only 1 of the 4 complains about poor AI, I can infer that it's probably just that that reviewer is expecting too much from computer AI. I also like to see at least a short gameplay video, because you can get so much more information from watching a few seconds of a game in motion than you can from a still photo. That's the only reason I continued to watch X-Play, was to see the game, even if I had to take some reviews with a grain of salt and try to ignore the often lame jokes. Then, of course, they stopped reviewing games entirely and just do skits now, but I digress.

    Reviews and demos can be good sources of information and help guide your purchasing decisions, depending on how well you use them.
  • 0 thumbs!
    kik36 since Apr 2007 | Jan 26, 09
    It's funny you touched upon 3 games/application that played a role in changing my perspective this past year: Mirror's Edge, Dynasty Warriors, and Home.

    Mirror's Edge, I was completely on the fence about. Sure it looked alright on paper, and the visuals were pretty decent....but a game about running??? I wasn't sure if it would hold my attention. However, after playing the demo I actually decided immediately to buy it. And I did receive it for Christmas, haven't played it yet but we can all thank Fallout 3 for being so damn bitchin'!!!! This is a perfect example of how releasing the demo DID help game sales.

    Dynasty Warriors is a franchise that I have been a long supporter of. But over the past few releases, NOTHING has changed. I bought DW6 for the PS3 the day it came out. I played it once for 5 minutes. It has the same shitty lag, and the same clunky movements. I picked up this game out of blind loyalty to the franchise, but had there been a demo it would have turned me off. This is a perfect example of where NOT releasing a demo benefits the game sales.

    Home was definitely built up in my own head.....the possibilities of it are incredible!!!! But I log on, and too many assholes have voice chat and are saying absolutely filthy shit to women, Sony is microtransactioning EVERYTHING, and half the time I couldn't even log in. It's just not a fun experience for me. Honestly the latter two I can deal with, but the people being shitty on there doesn't fly with me. For some reason people feel that anonymity gives you the right to be an asshole, and it's a tad bit disturbing to me.

    Overall I spent more money in '08 on video games then I ever have in the past. As I get older and live on a tighter and tighter budget, I have to rely on research and sales to make sure that I get my money's worth. $60 for a game only flies if it's worth it *cough* Fallout 3 *cough*. It's up to us to be intelligent consumers and make sure we're getting what we need out of a game. Demos, reviews, and friend's opinions are heavily relied on by me before I make a final decision on not only if I will purchase the game......but how much I am willing to fork over for it as well.
    Last edited by kik36 :: Jan 26, 09
  • 0 thumbs!
    L0GIN SLAY3R since Oct 2008 | Jan 26, 09
    Demos are a good representation of the actual gameplay for a limited amount of time. They can also convince you to not buy that game you were going to buy (Banjo and Kazooie: Nuts and Bolts). The main thing the beta/demo of games lack is longevity: does the game stay fun the longer you play it. Sure, you could have a blast with a game for the one single player mission or multiplayer beta, but after one month of playing the full game, you might start to get bored. It might get repetitive, and all of a sudden buying the game was a really bad idea. Such is the case with numerous games, Mirrors Edge included (or at least for most people). IMO, demos, reviews, and rentals are a team, and are meant to work together to give the player the right impression of the game. The player may like the demo, but then he/she can look at a review to see if the gameplay holds up and stays fun for an entire single player campaign, and then multiplayer. Most importantly, if the actual game is worth a purchase.
    Last edited by L0GIN SLAY3R :: Jan 26, 09
  • 0 thumbs!
    DeathMonkey since Sep 2007 | Jan 26, 09
    I miss demos, they would let me find out what a game is like and if I would be interested in buying it. It's a good way to test out the game and see if it suits your taste so you don't waste money on a game you end up not liking.
  • 0 thumbs!
    kspiess since Jun 2007 | Jan 26, 09
    I find I can get a very good sense of a game if I read about 4 reviews, so I don't need to play a demo myself. From reviews I don't pay so much attention to the reviewer's opinions, but instead focus on the description of the mechanics. It must be because of just all my experience playing games, but unless the game is different than the usual genre-game (which is really rare), I can get a really good sense of whether I'll like it just by the reviews and a screenshot.

    Actually maybe that isn't always the case. Last demo I played was for Dynasty Warriors 6 and the demo really turned me off the game.
    Last edited by kspiess :: Jan 26, 09
  • 1 thumbs!
    kik36 since Apr 2007 | Jan 26, 09
    quote kspiess
    Actually maybe that isn't always the case. Last demo I played was for Dynasty Warriors 6 and the demo really turned me off the game.
    Wish I would have gotten a hold of that demo!!! LMAO
  • 0 thumbs!
    ShadowJ since Jan 2003 | Jan 26, 09
    When younger and not into writing I had the view of "I don't read reviews or listen to anyone else, I will get the game and if I don't like it, I will take it back for a trade-in"

    As I got older and wiser, I started to delve into the world of reviews and started reviewing myself. From here I used the mindset of "This is the game I played, these are the main areas people focus on, explain to them what is good and bad...finally end with a personal...you may like this game but only the hardcore fans should own it"

    So why the different views while growing up? It all centres around one game really, Skies of Arcadia for the dreamcast. For me this is an excellent game but every professional games reviewer at the time slated it, giving it a mere 30%, which its rival at the time FFVIII got around 85%. This led me to believe that the FF series was more about fan followers and the huge fan base than the game itself.

    Then I learnt about Neo, a place where gamers could review the games they loved and hated, it pretty much turned my sense of reading reviews. It was the reason I got Morrowind and loved it, it was the reason I got Conflict:Desert Storm and loved it.

    I do personally believe that professional reviewers have lost the initial point of the games industry, I'm not saying they can't have their say and they should agree with what I say about games but recently I have read some reviews and to me it sounds like "This is what I have to say about it, it's a crap game...don't ever play it or I will hunt you down" and it is the same even with a good game. It's the attitude of "Do what I say" with them.

    As to demos, I am 50/50 with them, I play them because I can. On occasions they have saved me from losing decent money, such as Conflict: Denied Ops for PS3...many would agree with me they have killed the series with that one but after Global Storm the series hasn't done so good. Then again that's the developers fault...they had a good thing going with a military quad-op game...they then changed it to co-op and it's never been the same.

    However demos have also made me buy games, then again these are usually the games I am not interested in. Though overall, if you actually look at games from a distance and only on the fact of demos alone.

    It's the games without demos that are hits. Look at Morrowind, Oblivion, Fallout 3, GTAIV (don't think it had a demo so do correct me if I am wrong). TBH all I see demos as, is another way of getting people to use PSN/XBL, there maybe people who use them to buy games or DLC but if you split them down the middle, you will find that majority of gamers only use them to download demos

    One thing I will say about demos though...they worked when they were bundled with magazines, they worked back in the late 90's and 2000. Hell I still remember when I was a youngen, getting my pocket money every week, spending it on PC Zone with enough change left over for sweets, getting back in and installing a demo for Age of Empires: Rise of Rome and Commandos: Behind enemy lines and loving both games to the point of buying the full games.

    What has changed between now and then with demos I have no idea...might be the old argument of graphics vs gameplay again, come on people we all know that in recent years the gaming industry has turned more into a catwalk for the latest games to show off graphics than about making a decent game with gameplay and storyline
  • 0 thumbs!
    RabidChinaGirl since Oct 2007 | Feb 2, 09
    I know what you mean, kik. I used to really enjoy the Dynasty Warriors games. The last Koei title I bought was the first Warriors Orochi, and I read about Dynasty Warriors 6 around that time. WO had some new features that were really convenient for gameplay, but Koei took them out of DW 6, which was just a terrible idea to me. I know you could climb ladders and swim and crap (or something about new freedom of movement), but they weren't enough to sell the game in my mind. Their choice to redo the character designs and weapon systems just threw me off completely.

    Wasn't gonna buy the game no matter how shiny it looked.

    Also, to be clear, I like the idea of Mirror's Edge more than the game. That being said, I don't dislike the game either.
    Last edited by RabidChinaGirl :: Feb 2, 09
  • 0 thumbs!
    kspiess since Jun 2007 | Feb 2, 09
    Great post ShadowJ.

    Just wanted to say that yeah, reviews are the be-all-end-all. I've had literally over a hundred hours of great fun playing Heroes of Might and Magic 5, hot-seat, with a few friends that share the addiction. That game received a number of poor reviews when it came out (for reasons I can understand), but for me, it has provided tons of fun.
  • 0 thumbs!
    RabidChinaGirl since Oct 2007 | Feb 2, 09
    I think reviews are helpful for a certain audience. If you've already made up your mind about a game, you're gonna buy it (or not), regardless of what any reviews tell you. Reviews, at least when I write them, feel like they are catering more toward people who aren't really sure about their purchase... maybe those who don't wanna spend the money or time trying _____ game out for themselves.

    Also, I noticed that quite a few Neo readers like that we don't use number scores in our reviews.
    Last edited by RabidChinaGirl :: Feb 2, 09
- This news story is archived and is closed to new comments now -

Hardware Newsletter:
Email:



Compare Prices

Motherboards
Abit
ASUS
Gigabyte
MSI
eVGA
Intel
Tyan
More...

Processors
AMD
Intel
More...

Memory
DDR
DDR2
DDR3
More...

Video Cards
ATI
eVGA
XFX
BFG
Sapphire
More...

search for lowest prices
(0.0707/mc/nova)